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Scheduled System Maintenance

Some systems, including Online and Mobile Banking will be unavailable or have limited functionality beginning at 9:00 p.m. on Saturday, August 16 through Sunday, August 17 due to scheduled system maintenance. We apologize for any inconvenience this may cause.

Online and Mobile Banking

Available with limited functionality beginning at 9:00 p.m. on Saturday, August 16 through Sunday, August 17.

Telephone Banking

Some options will be unavailable, and information may not reflect transactions made on August 16, beginning at 9:00 p.m. on Saturday, August 16 through Sunday, August 17.

ATMs

All ATMs will be able to dispense cash during the scheduled maintenance. Beginning at 9:00 p.m. on Saturday, August 16 through Sunday, August 17, ATMs will be temporarily unavailable to take deposits. Also, during this period balance inquiries and transfer functionality may also be limited.

Debit Cards

Your debit card will remain functional. Please note, the balance used to determine debit card and withdrawal authorizations may not include deposits and transfers made by ATM or online/mobile banking during the maintenance period. All cards will use standard daily transaction and dollar limits.

Frequently Asked Questions

You will have access to account history and balances as of Saturday afternoon, Bill Pay and Mobile Deposit (Mobile Banking only). All other functionality will be available on Sunday, August 17 (once the maintenance is complete).
No. This will not result in changes to appearance or functionality for our clients. After the maintenance period, you will access Fidelity Bank systems using the same login, password, and PIN. The systems will have the same look and functionality as they did prior to the scheduled maintenance.

Bank systems, just like all types of technology, occasionally require maintenance. We try to limit the impact to clients by scheduling this maintenance for a weekend, rather than during the week.

When system maintenance is needed, we work with our strategic partners to schedule it for a weekend, when activity levels are far less than the work week. We regret any inconvenience the unavailability or limited functionality of systems may cause.
Some Saturday transactions may not appear in account history until Sunday, August 17 due to the maintenance. We are sorry for any inconvenience.
Internal transfers made after 9:00 p.m. on Saturday, August 16 will not appear in your account history until Sunday, August 17. We apologize for any inconvenience.