Commercial Online Banking

Smart tools for Complex Business Needs

Everything you need to keep your finances on track.

Fidelity Bank’s Commercial Online Banking platform is designed for businesses with advanced cash management needs. Whether you're managing high transaction volumes, overseeing multiple accounts, or requiring detailed user permissions, our platform offers the tools to streamline your financial operations efficiently.

ACH & Wire Transfers: Initiate and manage ACH payments and wire transfers with customizable templates and scheduling options.
Loan Payments: Create, schedule, and manage loan payments, with the ability to review payment history and approve or reject pending payments.
Transfers: Set up one-time or recurring internal transfers, with options to build templates and manage approvals.
User Management: Assign roles and permissions to team members, ensuring appropriate access levels and oversight.
Security & Authentication: Protect your accounts with multi-factor authentication, secure token verification, and customizable approval workflows.

Positive Pay: Mitigate fraud by monitoring issued checks and ACH transactions, with tools to review and approve exceptions.
Reporting: Access a suite of reports with customizable filters, enabling you to monitor transactions, balances, and payment activities effectively.
Mobile Access: Utilize our Progressive Web App to access your accounts on-the-go, with features like real-time notifications and secure messaging.
Dashboard Customization: Personalize your dashboard to highlight key accounts, reports, and pending approvals, ensuring quick access to vital information.

Getting Started

To enroll in Commercial Online Banking:

Contact Your Relationship Manager: Reach out to your Fidelity Bank Relationship Manager to discuss your business needs and initiate the enrollment process.
Receive Credentials: Upon enrollment, you’ll receive secure login credentials and setup instructions tailored to your organization’s requirements.
Platform Configuration: Work with our team to configure user roles, permissions, and account settings to align with your internal controls and workflows.

If you need further assistance or have specific questions about the platform’s capabilities, feel free to reach out to our support team or your Relationship Manager.

Existing Users

Download the Commercial Online Banking User Guide (PDF)

Mobile Experience

Our Commercial platform uses a secure Progressive Web App—no need to download from an app store.