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Important ACH UPdates

Nacha Rule Changes

What You Need to Know Before March 20, 2026

As part of ongoing efforts to improve transparency and reduce fraud across the ACH network, Nacha, the governing body for ACH transactions, has announced several rule changes that will take effect on March 20, 2026. This is a Nacha network requirement and applies to all U.S. financial institutions.

If your business used ACH to pay employees, collect payments, or send electronic payments, some updates may be required. Fidelity Bank is sharing this information early so you have time to prepare and avoid any disruption to your ACH services.

Changes to ACH Descriptions for Payroll Payments

Any ACH payment used to pay wages, salaries or similar compensation must now include the word “PAYROLL” in the Company Entry Description field.

  • If you use ACH for payroll, you may need to update your ACH file setup, payroll software or Bank template
  • “PAYROLL” must:
    • Appear at the start of the description
    • Be left-justified
    • May include up to three added characters after it (example: PAYROLL 426)

If your payroll entries currently use descriptions such as “ACH,” Direct Deposit,” “Weekly Pay,” “Commission,” or “ACH Batch,” they must be changed to include “PAYROLL” before March 20, 2026.

Please note: Using the word “Payroll” does not confirm or guarantee employment status. It is strictly a standardized description requirement.

Changes for Online or Text-Based Purchases

Businesses that sell goods or merchandise online or via text (typically using ACH WEB entries) must now include the word “PURCHASE” in the Company Entry Description.

This requirement applies only if your business:

  • Sells goods or merchandise online or through text-based payments
  • Uses ACH to collect those payments

 

It does not apply to:

  • Utility payments
  • Rent payments
  • Services paid online that are not merchandise-based

 

If you’re unsure whether this applies to your business, your Fidelity Bank team can help you determine next steps.

New Fraud Monitoring Requirements for ACH Originators

Included with these changes are formal compliance obligations for all businesses using ACH

Your business must:

  • Have risk-based processes designed to detect:
    • Unauthorized ACH transactions
    • Transactions authorized under false pretenses (such as email or payment scams)
  • Review and update these procedures at least once per year. Your annual review should be documented and dated to demonstrate compliance.
  • Keep procedures in writing

 

These procedures may be reviewed by Fidelity Bank as part of our responsibility as your ACH provider.

For many businesses, this documentation already exists as part of:

  • Internal controls
  • Accounting procedures
  • IT or payment approval workflows


In many cases, it simply needs to be formalized or labeled to include ACH activity.

What Happens if Action is Not Taken?

Failure to comply with these Nacha requirements could result in:

  • Delays in ACH processing
  • Requests for additional documentation
  • Possible restrictions on ACH origination services


Our goal is to work with you well in advance to avoid any disruption.

We recommend that ACH users:

  • Review your current ACH descriptions for payroll and online payments
  • Talk with your payroll provider or software vendor about required updates
  • Confirm whether your business sells goods online using ACH
  • Ensure you have written fraud monitoring procedures in place
  • Contact Fidelity Bank with any questions or for guidance

We're Here to Help

Fidelity Bank is committed to helping our business clients navigate these changes smoothly. While we cannot create fraud monitoring procedures on your behalf, we are happy to:

  • Review documentation
  • Answer questions about the new requirements
  • Help you understand whether the changes apply to your business
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