Stow Digital Banking Resources

As of Friday, October 1st, 2021, our Stow Banking Center located at 148 Great Road, Stow, MA is permanently closed.

Nevertheless, we continue to be committed to all of our clients in all of our communities. We look forward to serving you using any of our convenient banking center locations or through our many different digital services. There are many resources at your fingertips that will help us stay connected. For future reference, this page can be accessed directly at

NEW Digital Private Banking Service

Stay connected with your familiar Stow bankers with these easy, dedicated connections. These familiar faces are ready to handle you banking needs with care .

Paxton, MA Fidelity Bank Manager Joe Murchison

Joe Murchison

Stow Digital Private Banking Manager
NMLS# 376685

Send us a Message

Easy and Convenient Banking Methods

In addition to connecting with Joe and Mary using the methods above, Fidelity Bank offers many other convenient ways for you to do your banking including:

ONLINE by using our suite of Digital Banking Services such as Online Banking and Mobile Banking.

Using MOBILE CHECK DEPOSIT to deposit funds anytime, anywhere with just your mobile device.

By ATM including thousands of surcharge-free SUM ATMs across the country.

By calling our Client Care Center at 800-581-5363 during the following hours:
M-F 8:00 a.m. – 6:00 p.m.
Sat. 8:30 a.m. – 2:00 p.m.

IN-PERSON at any of our other 13 banking centers across Central and Eastern Massachusetts.

Stow FAQs

If you don’t see what you’re looking for here, feel free to ask us.

No action is required regarding your bank and/or loan accounts. Your account(s) will remain active and will not change.

Fidelity Bank has 13 other banking centers across Central and Eastern Massachusetts. Our Shirley Banking Center is 18 miles from Stow located at: 21 Main Street, Shirley MA 01464. In addition, you may consider our Leominster banking center at 9 Leominster Connector, Leominster, MA 01453 or Needham at 129 Chestnut Street, Needham MA 02492.

You can easily find your most convenient banking center on our Locations page.

If you currently have a Safe Deposit Box at our Stow Banking Center, we ask that you close and empty your box prior to September 1st, 2021.  Current Safe Deposit Box renters will be rebated any fees paid in 2021 and will be eligible to receive free box rental for up to a year at an alternative Fidelity Bank location.

Schedule an appointment to Close your Safe Deposit Box

Our nearest location with available Safe Deposit Boxes is our Leominster Main St. banking center.

Schedule an appointment to Open a Safe Deposit Box

You can easily pay your loan online using the internal transfer feature in our online banking, setting up automatic ACH withdrawals from your active bank account, utilizing Bill Pay and scheduling a payment to be sent directly to your loan account, or for a fee you can make a payment through our Online Payment Center.

If you wish to make a payment by mail, please send your payment to this address:

Fidelity Bank
PO Box 9086510
Boston, MA 02298-6510

The first step is to sign up. First time users must contact us or visit their local banking center to sign up for Online Banking. You may then login through Online Banking or the Mobile Banking App to proceed with the enrollment process.

Complete Enrollment through Online Banking: Login to Online Banking on our home page using your Social Security Number (SSN) as your Username and the last four digits of your SSN as your Password.

Complete Enrollment through Mobile App: Download our Mobile App (see below) and locate the “Sign Up” section of the login screen. Login using your Social Security Number (SSN) as your Initial Username and the last four digits of your SSN as your Initial Password.

Follow the instructions to complete your one-time enrollment process, which includes creating a new username, password, and verifying the device or computer that you are using to login. Once completed you will receive an email confirmation. If you need assistance, please contact us.

How do I download the Fidelity Bank Mobile App? 

You can download our Apple, Android™, or Amazon Mobile Banking Apps by simply clicking on the links below while on your smartphone or tablet or by searching the respective app stores for Fidelity Bank MA.

itunesgoogle playamazon

Our Online Banking Demo video will walk you through all the features and services within our Online Banking.  Click here to view the demo.

You can deposit checks fast with the Fidelity Bank Mobile App by just snapping a photo of the front and back of the endorsed check. It is fast, secure, and free.

To enroll in Mobile Deposit, you must have already downloaded and set up the appropriate Fidelity Bank Mobile Banking App (see above). Once completed, simply login to your mobile App and click on the Check Deposit link on the bottom of the screen. This will prompt you to review and accept the Mobile Deposit agreement to enroll. The process will take one business day and you will receive an email notification when the service has been activated.

For general correspondence:
Fidelity Bank
9 Leominster Connector
Leominster MA 01453

Please use this address when mailing to any of our banking center locations.  Our individual banking centers do not receive mail at their physical address

For additional questions, please visit our general FAQs page.