The first step is to sign up. First time users must contact us or visit their local banking center to sign up for Online Banking. You may then login through Online Banking or the Mobile Banking App to proceed with the enrollment process.
Complete Enrollment through Online Banking: Login to Online Banking on our home page using your Social Security Number (SSN) as your Username and the last four digits of your SSN as your Password.
Complete Enrollment through Mobile App: Download our Mobile App (see below) and locate the “Sign Up” section of the login screen. Login using your Social Security Number (SSN) as your Initial Username and the last four digits of your SSN as your Initial Password.
Follow the instructions to complete your one-time enrollment process, which includes creating a new username, password, and verifying the device or computer that you are using to login. Once completed you will receive an email confirmation. If you need assistance, please contact us.
How do I download the Fidelity Bank Mobile App?
You can download our Apple, Android™, or Amazon Mobile Banking Apps by simply clicking on the links below while on your smartphone or tablet or by searching the respective app stores for Fidelity Bank MA.