Online, Mobile & Text Banking
Banking Designed Around Your Life
Download our Fidelity Bank App Today!
Manage Your Finances Anytime, Anywhere
Access your accounts and banking services with ease from anywhere using our Online Banking portal or mobile app. Our Online Banking features include:
- Bill Pay: Pay bills securely and on time with our easy-to-use bill pay feature.
- Balance Transfers: Transfer funds between accounts quickly and easily.
- Mobile Deposit: Deposit checks with ease using your smartphone or tablet and our mobile app.
- Money Management Tool: Take control of your finances with our budgeting and financial planning tools.
Sign up today and experience the benefits of our Online Banking for yourself!
Add Your Fidelity Bank Card to a Digital Wallet
Take advantage of the convenience and security of mobile payments by adding your Fidelity Bank debit or credit card to your digital wallet.
- Compatible with popular platforms such as Apple Pay, Google Pay, and Samsung Pay.
- Adding your Fidelity Bank card to your digital wallet is quick and easy. Simply follow the instructions provided by your wallet provider.
Financial Control Made Easy with Card Manager
Card Manager is designed to make managing your Fidelity Bank debit cards simpler and more efficient.
- No Extra App or Login Required: You can access card management directly within our mobile banking app (under the “More” option) or online banking platform (under “Additional Services). No need for additional apps or logins.
- All the Same Functionality: Card Manager offers all the functionality you enjoyed with Card Valet. You can still instantly turn your card on/off and set transaction controls to match your preferences
- Automatic Card Access: Your Fidelity Bank debit cards will be automatically available within the Card Manager feature, making it even more convenient to manage all your cards in one place.
- Full Card Details: With Card Manager, you can view full card details, including the expiration date and CVV code, giving you greater control and visibility.
- PIN Reset: Easily reset your card PIN within the Card Manager, ensuring that you have quick access to your card in case you ever forget your PIN.
- Vendor Information: Gain insights into which vendors have your card on file or use it for recurring payments, helping you keep track of your card’s usage.
Credit Insights for Financial Freedom
Get the advice and actionable steps you need to reach your financial goals and improve your credit score with Fidelity Bank’s Credit Insights tool. Enjoy the benefits of this powerful tool for free, without any impact on your credit score.
- Get access to your credit score, full credit report, and daily credit monitoring
- Receive personalized financial tips and education to improve your financial literacy
- Access Credit Insights conveniently through the Fidelity Bank mobile app or online banking
FAQs
How do I sign up for online banking?
First time Online Banking users can call 800.581.5363 or visit their local banking center to sign up for Online Banking. Once we activate your account, you may then login through Online Banking or our Mobile Banking App to proceed with the enrollment process.
For your first login use your Social Security Number (SSN) as your Initial Username and the last four digits of your SSN as your Initial Password. Once you are logged in follow the one-time enrollment process and you will be prompted to create a new username and password.
How do I sign up for mobile banking?
If you’re not yet enrolled in Fidelity Bank’s Online Banking, follow these simple steps to enroll using our mobile app:
Download our Apple, Androidâ„¢, or Amazon Mobile Banking App by clicking on the links below while on your smartphone or tablet or by searching the respective app stores for Fidelity Bank MA.
- Once you have installed the app, launch it and locate the “Sign Up” section on our Mobile App login screen.
- Enter your Social Security Number (SSN) as your Initial Username and the last four digits of your SSN as your Initial Password.
- Follow the instructions to complete your one-time enrollment process, which includes creating a new username, password, and completing security questions.
- Once completed, you will receive an email confirmation.
With these streamlined steps, you can enroll in Online Banking using our mobile app in just a few minutes. Enjoy the convenience of managing your finances on-the-go with Fidelity Bank.
How do I endorse a check for Mobile Deposit
To ensure your deposit is accepted and deposited into your account in a timely manner, please include “For Mobile Deposit at Fidelity Bank” with your endorsement on the back of the check.
When will my Mobile Deposit show in my account?
Mobile Deposits made before 4:00PM will be credited to your account the same day around 9:00PM.
Mobile Deposits made after 4:00PM or over the weekend or on holidays will be credited the following business day around 9:00PM.
How do I enroll in eStatements?
E-Statements are a safer, more convenient, and greener way to receive your bank statements.
If you are already enrolled in Online Banking, signing up to receive your monthly statements electronically is easy.
1. Simply log in to Online Banking on your computer,
2. click on the Additional Services tab,
3. click on Online Statements, and follow the online instructions.
If you haven’t enrolled in Online Banking yet, click here to learn how to get started.
How do I place a travel alert on my debit card/account?
As part of Fidelity Bank’s efforts to protect your account, we monitor debit card usage to detect unusual transactions. To ensure your debit card transactions are not blocked while you are traveling, we encourage you to notify us of your travel plans. You can notify us using online banking, or if you don’t use online banking you can call Client Care.
Online Banking – Travel Notice
Once you are logged into your online banking, click on Addition Services at the top of the page. Then select Travel Notification from the dropdown list. You will then be directed to a brief form to let us know your travel dates and location.
Mobile Banking-Card Management
Once logged in to the mobile app select Card Management from the More Menu. Then select “Manage Travel Plans.
How do I sign up for Mobile Check Deposit
To enroll in Mobile Deposit, download and set up the Fidelity Bank Mobile Banking App, login and click on the Check Deposit link, review and accept the Mobile Deposit agreement, and wait one business day for activation. New clients are eligible 30 days after account opening and refer to the Account Disclosure Addendum for funds availability details.
