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Making the move to Fidelity Bank is simpler than ever with EasySwitch, our secure service that helps you seamlessly switch your direct deposit and recurring bill payments to your new Fidelity Bank account. Whether you’re opening your first account with Fidelity Bank or already bank with us, EasySwitch makes it easy to complete the transition with less paperwork and fewer steps.
Connect your payroll provider in just a few clicks.
Eligible payroll accounts can be verified quickly, making it easier to update your direct deposit with minimal effort.
Easily update where your Social Security Retirement, Survivors, or Disability benefits are deposited.
If your employer doesn’t support an automated update, EasySwitch can generate a pre-filled form to submit directly to your HR or payroll department.
Easily Update Your Recurring Bill Payments
EasySwitch helps identify many of your recurring bills and subscriptions, so you can quickly update your payment method to your new Fidelity Bank account or debit card.
At Fidelity Bank, we believe switching banks should be simple, secure, and stress-free.
EasySwitch helps you transition your direct deposit and recurring payments to your Fidelity Bank account quickly and confidently. With secure technology, real-time status updates, and an intuitive experience, you’ll have everything you need to make the move with ease.
Ready to get started? Log in to Online or Mobile Banking or visit your nearest Fidelity Bank Banking Center to begin using EasySwitch.
To access the service:
If you do not see the EasySwitch option, select Organize Dashboard and +Add a Card to add the EasySwitch card to your dashboard.
There is no cost. Switching your direct deposits and automatic bill payments is free.
Yes. Data is encrypted in transit and at rest and is used solely to complete the direct deposit update request. We follow industry-standard security practices and never sell or share your personal information with third parties.
Most users complete setup in just a few minutes. Once submitted, the change typically takes effect within 1-2 pay cycles depending on the employer's payroll processing schedule. Exact timing depends on the employer's payroll cutoff dates. If the change is submitted after a cutoff, it may not take effect until the following cycle.
If your Company ID is not automatically recognized, users can find their Company ID on their payroll provider’s portal, or they can reach out to their payroll administrator.
Yes. Many employers support split deposits, which let you divide their paycheck between two or more accounts. For example, sending a fixed amount to savings and the rest to checking. This can be set up during the direct deposit switch flow.
A Remainder Deposit Switch keeps all your existing paycheck allocations (such as savings contributions or split deposits) exactly as they are and redirects only the remaining portion of your paycheck to your new account. If you have no existing allocations; a Remainder Switch works the same as a Full Switch; your entire paycheck goes to the new account.
Some payroll providers have restrictions on remainder switches, and users could receive errors. If the users’ current direct deposit uses a flat dollar split, additional accounts may only be set to another flat amount. If it uses a percentage, additional accounts may only be set to another percentage. In both cases, users may complete a full switch.
If we're unable to connect to your employer's payroll system, you will be notified during setup. In that case, you can use the manual direct deposit form within the app or update your direct deposit directly with your HR or payroll department using your new account details.
Yes, you can update your direct deposit or bill switch at any time by going through the setup flow again.
The service automatically identifies many recurring bill payments. Some merchants offer automatic1-click switches, while others may redirect you to their website to complete a manual update in a guided switch.
No, Bill Switch can only be used to switch recurring automatic payments from external bank accounts to a bank account at Fidelity Bank [or Cape Cod 5]. Switching between internal accounts may be a future enhancement to the service.
Please reach out via Secure Message, Client Care, or to a Banking Center, and your issue can be researched further.