Menu

Menu

Fidelity Bank
ATM Upgrades

A Better ATM Experience is on the Way

We’re upgrading Fidelity Bank ATMs with new technology designed to make everyday banking faster, easier and more convenient.

The new ATMs will feature a more responsive touchscreen, simpler on-screen navigation and contactless access using an eligible tap-enabled debit card. While each ATM is being replaced, it will be temporarily unavailable for several days. We appreciate your patience as we complete these improvements.

More Convenient Technology for Everyday Banking

  • Tap to Get Started
    Hold your eligible contactless debit card near the contactless symbol to begin your transaction. Your card can remain in your hand.
  • A Smoother Touchscreen Experience
    A significantly more responsive touchscreen and user-friendly interface will make it easier to navigate your transaction.
  • Choose Your Cash Denominations
    You can now customize your cash withdrawals by selecting the denominations you receive, including available $100, $50, $20 and $10 bills. This added flexibility makes it easier to get the mix of bills that best fits your needs.
  • A Modernized ATM Experience
    Updated equipment and more intuitive technology will provide a simpler, more convenient experience at Fidelity Bank ATMs.

ATM Upgrade Schedule

The dates below reflect the anticipated period during which each ATM will be unavailable. Installation schedules may change based on conditions at each location, and some ATMs may return to service sooner than anticipated.

We will continue to update this page as work progresses.

Last updated: September 8, 2026

Click here to view the full ATM installation schedule
ATM LocationInstallation Dates (ATM Out of Service)New ATM Available
Leominster Connector Banking Center09/17/26-09/18/269/19/2026
Gardner Banking Center09/21/26-09/23/269/24/2026
Winchendon Banking Center09/23/26-09/24/269/25/2026
Shirley Banking Center09/24/26-09/25/269/26/2026
Paxton Banking Center09/28/26-09/30/2610/01/2026
Barre Banking Center09/30/26 - 10/01/2610/02/2026
Worcester Front St Banking Center10/01/26-10/02/202610/03/2026
Fitchburg Twin City Banking Center10/06/26-10/07/2610/08/2026
Leominster Main St Banking Center10/05/26-10/07/2610/08/2026
Millbury Banking Center10/15/26-10/16/2610/17/2026
Worcester Shrewsbury St Banking Center10/20/26-10/21/2610/22/2026
Princeton Banking Center10/21/26-10/22/2610/23/2026
Needham Banking Center11/02/26-11/05/2611/06/2026

Need to Use Another ATM?

Visit our locations page to find the closest available Fidelity Bank ATM. You may also visit a Banking Center during regular business hours or request cash back with an eligible debit card purchase at a participating retailer.

Frequently Asked Questions

We’re investing in new technology to provide a faster, easier and more intuitive ATM experience. The upgraded ATMs will include a more responsive touchscreen, simplified navigation and contactless access using an eligible debit card.

Each ATM is expected to be unavailable throughout the installation window listed above. The time required may vary by location, and an ATM may return to service earlier than anticipated. We will update this page as installations are completed or schedules change. 

The temporary unavailability applies to the ATM being replaced and does not necessarily mean that the Banking Center is closed. Please review the location’s current hours before visiting. At some locations, installation work may temporarily affect a drive-up lane, parking area or access to part of the property.

You may use another Fidelity Bank ATM, make your deposit inside a Banking Center during regular business hours or use Mobile Deposit for eligible checks. 

Fidelity Bank ATMs are generally the best option for avoiding fees associated with a third-party ATM. Fees may vary depending on the ATM you use and the terms of your account, and the owner of another institution’s ATM may charge a separate fee. Please consult your account information or contact us with questions. 

Look for the contactless symbol on the ATM. Hold your eligible tab-enabled debit card near the symbol

Yes. The new ATMs will continue to include a card reader. The direction in which you insert your card may be different from the previous ATM, so please follow the image next to the card reader and the instructions on the screen. Do not force your card into the reader.

The ATM can display your primary checking and savings accounts.

No. The ATM upgrade itself does not require a new debit card or PIN. You can continue using your current active Fidelity Bank debit card and PIN unless you have received a separate communication from us. 

Confirm that you are following the instructions displayed on the ATM. When inserting your card, check the card image near the reader because its orientation may be different from the previous machine. When tapping, hold your card near the contactless symbol for a moment. For assistance, visit the Banking Center during regular business hours or contact Fidelity Bank at 800-581-5363.

Questions? We're here to help.

Call Us at 800.581.5363