Online Loan Payment Center

Our online loan payment center is offered as an alternative quick and easy payment method. Payments can be made using an active debit card or as a direct withdrawal from an active bank account (ACH).  A transaction fee of $5 assessed for each online payment.

Payments made before 6 p.m. EST, excluding weekends and federal holidays, will post to your account the following day. Payments made after 6 p.m. will post to your account within two business days, excluding weekends and federal holidays.
You will need the following items in order to make your payment online:

  • Your Fidelity Bank loan account number
  • Your payment amount
  • Your bank account Routing and Account numbers for ACH withdrawals, or
  • Your debit card number, expiration date, and CVV number

Please note this Online Payment service is provided as alternative option. Other loan payment options include:

  • By setting up automatic ACH withdrawals from your active bank account
  • By utilizing Bill Pay and scheduling a payment to be sent directly to your loan account
  • By visiting any of our full-service Banking Centers across Central and Eastern MA, where our staff can help you pay in person

If you have any additional questions, please call Loan Servicing directly at 978.870.1449 or our Client Care Center at 800.581.5363.

PLEASE NOTE: This online Loan Payment Service is only for FIDELITY BANK located in MASSACHUSETTS and not associated with any other similarly named Fidelity Bank.  

pay your loan (link)

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