Worcester Front St. Office
153 Front Street (City Square)
Worcester, MA 01608
508.749.4555
View our Parking Guide PDF
Hours:
Lobby:
Monday - Wednesday 8:30 a.m. - 5:00 p.m.
Thursday 8:30 - a.m. - 6:00 p.m.
Friday 8:30 a.m. - 5:00 p.m.
Saturday 9:00 a.m. - 12:00 p.m
Client Care Center: 800-581-5363
Connect by phone with our Client Care Representatives during the following hours:
Monday - Wednesday 8:00 a.m. - 6:00 p.m.
Thursday - Friday 8:00 a.m. - 7:00 p.m.
Saturday 8:30 a.m. - 2:00 p.m.
Leadership Team:
Our branches are uniquely structured with a leadership team made up of experts in each line of business. Contact your branch manager for assistance in finding the right expert for your needs or feel free to reach out directly to any of our team members.
Branch Manager:
Kathleen Trainor
VP, Branch and Business Development Manager
NMLS# 458970
Direct: 508.749.4549
Home Lending:
Courtney Gatta
Home Loan Specialist
NMLS# 1597645
Direct: 978.514.5560
Fax: 978.383.2591
Small Business:
Rebecca Beaton
VP, Small Business Relationship Manager
Direct: 978.669.1856
Cash Management:
Jennifer Conrad
SVP, Cash Management Officer
Direct: 508.762.3608
Fax: 508.792.2357
Commercial Banking:

John Peculis
SVP, Business Banking Officer
Direct: 508.439.2772
Fax: 508.792.2357

Sherri Pitcher
VP, Business Development
Direct: 508.762.3607
Fax: 508.792.2357
Investments & Insurance:
Frederick C. “Eric” Brose
VP, Financial Designer, Fidelity Bank
Financial Advisor, Infinex Investments, Inc.
Direct: 508.762.3609
Fax: 508.519.3055