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Coronavirus Updates – Business Resources

Updated June 29, 2020

Rest assured; Fidelity Bank is here for you. 

Fidelity Bank is considered an essential business and will be able to continue to provide financial services through the Massachusetts stay-at-home period. Banking transactions will continue to be conducted at our banking center Drive-Through lanes, and all debit card, ATM, online and mobile banking, and other services will continue uninterrupted. 

Should you need assistance, advice, or guidance please reach out to your Business Relationship Manager, Cash Management Operations at 978-870-1472 or [email protected], or our Senior Cash Management Officer Jen Conrad at 508-762-3608 or [email protected]

Local business is the lifeblood of our communities. Fidelity Bank cares deeply about the health and well-being of our area businesses and communities. As the impact of the Coronavirus throughout our local area increases, more and more individuals and business may need help and assistance.

Below is list of available resources for local business. We are continually monitoring the overall situation and will be updating these resources as new information becomes available.

Relief Loans and Grants


The “Coronavirus Aid, Relief, and Economic Security Act” (CARES Act) has been passed in response to the Coronavirus crisis.

Small Business Administration’s (SBA) Paycheck Protection Program (PPP)

Please Note: SBA deadline for PPP loan applications is June 30th.

For more detailed information on the PPP please consult the links below:
SBA’s PPP Webpage
Fidelity Bank’s PPP Loan Forgiveness FAQs

If you need further assistance, please reach out directly to your Business Relationship Manager or our CARES Act Support Team at [email protected]

Small Business Administration’s (SBA) Economic Injury Disaster Loan Program

The SBA’s Economic Injury Disaster Loan program provides vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing as a result of the COVID-19 pandemic.  Businesses must apply for a COVID-19 Economic Injury Disaster Loan and loan advance directly with the SBA. Learn more at:

Other Programs and News:

Massachusetts Administrative Tax Relief Measures

Massachusetts Workshare and Rapid Response Program

US Treasury/IRS Initiatives

Disaster Unemployment Assistance

Other Publications and Resources:

Center for Disease Control (CDC) – Resources for Businesses and Employers

Massachusetts Department of Public Health (DPH)

City of Worcester – Resources for Greater Worcester

OSHA – Coronavirus Notices and Guidance

United States SBA Coronavirus Resources

United States Chamber of Commerce – Combatting the Coronavirus

Harvard Business Review – Leading your Business Through the Coronavirus

Inside HigherEd – Futuring and Scenario Planning

World Health Organization (WHO)  Strategic Preparedness Guide

Bain & Co. – CEO Planning for Coronavirus

Area Chambers of Commerce:

Worcester Regional Chamber of Commerce

North Central Massachusetts Chamber of Commerce

Newton-Needham Chamber of Commerce

Greater Gardner Chamber of Commerce

Blackstone Valley Chamber of Commerce

North Quabbin Chamber of Commerce

Wachusett Area Chamber of Commerce

Assabet Valley Chamber of Commerce