Millbury Branch

Millbury Office

Our Banking Center LOBBIES ARE OPEN. Please note, each of our local Banking Centers do have new and varying operating hours and lobby availability. Please check the hours for your favorite Banking Center prior to visiting. We look forward to seeing you again soon.

While our lobbies are open, we continue to ask that our clients conduct all possible everyday banking transactions using our drive-up service; alternative banking methods available 24/7 such as Online Banking, Mobile Banking, or our ATMs; or by using our Banking by Appointment service.  

Bank by Appointment: We encourage all clients to make an appointment when visiting a banking centerAppointments enable you bank safely, on your schedule, with no lines, no waiting, and 100% personalized one-on-one service. 

Schedule an Appointment: 

Schedule Now

Armory Village
16 South Main Street
Millbury, MA 01527


As of Monday, September 21st: 
Monday - Friday 8:30 a.m. - 12:00 p.m. & 1:00 p.m. - 4:00 p.m.
Saturday 8:30 a.m. - 12:00 p.m.
(Note: Drive-Up Only from 12:00 p.m. - 1:00 p.m. Monday-Friday)

Client Care Center: 800-581-5363

Connect by phone with our Client Care Representatives during the following hours:
Monday - Friday 8:00 a.m. - 6:00 p.m.
Saturday 8:30 a.m. - 2:00 p.m.


Leadership Team:

Our branches are uniquely structured with a leadership team made up of experts in each line of business. Contact your branch manager for assistance in finding the right expert for your needs or feel free to reach out directly to any of our team members.

Branch Manager:

Michael Richard Branch Manager

Michael Richard
AVP, Branch and Business Development Manager
NMLS# 284164
Direct: 508.762.3641

Home Lending:

Courtney Gatta Home Loan Specialist

Steve Smith
Home Loan Specialist
NMLS# 785518
Direct: 978.449.1118
Fax: 978.383.0439
Click here to Apply Now with Steve

Small Business:

Becky Beaton Small Business

Rebecca Beaton
VP, Small Business Relationship Manager
Direct: 978.669.1856

Cash Management:

Jennifer Conrad Home Loan Specialist

Jennifer Conrad
SVP, Cash Management Officer
Direct: 508.762.3608
Fax: 508.792.2357

Commercial Banking:

David H. Perry Business Banking Officer

David H. Perry
SVP, Business Banking Officer
Direct: 508.762.3644
Fax: 508.865.0940

Travis Perry Business Banking Officer
Travis Perry
VP, Business Banking Officer
Direct: 508.762.3654
Fax: 508.865.0940

Investments & Insurance:

Eric Brose Financial Designer

Frederick C. “Eric” Brose
VP, Financial Designer, Fidelity Bank
Financial Advisor, Infinex Investments, Inc.
Direct: 508.762.3609
Fax: 508.519.3055