Fitchburg Twin City Office
Our Banking Center LOBBIES ARE OPEN. Please note, each of our local Banking Centers do have new and varying operating hours and lobby availability. Please check the hours for your favorite Banking Center prior to visiting. We look forward to seeing you again soon.
While our lobbies are open, we continue to ask that our clients conduct all possible everyday banking transactions using our drive-up service; alternative banking methods available 24/7 such as Online Banking, Mobile Banking, or our ATMs; or by using our Banking by Appointment service.
Bank by Appointment: We encourage all clients to make an appointment when visiting a banking center. Appointments enable you bank safely, on your schedule, with no lines, no waiting, and 100% personalized one-on-one service.
Schedule an Appointment:
Twin City Plaza
130 Whalon Street
Fitchburg, MA 01420
As of Monday, September 21st:
Monday - Thursday 8:30 a.m. - 4:00 p.m.
Friday 8:30 a.m. - 6:00 p.m.
Saturday 8:30 a.m. - 12:00 p.m.
Client Care Center: 800-581-5363
Connect by phone with our Client Care Representatives during the following hours:
Monday - Friday 8:00 a.m. - 6:00 p.m.
Saturday 8:30 a.m. - 2:00 p.m.
Our branches are uniquely structured with a leadership team made up of experts in each line of business. Contact your branch manager for assistance in finding the right expert for your needs or feel free to reach out directly to any of our team members.
VP, Branch and Business Development Manager
Home Loan Specialist
Click here to Apply Now with Allison
VP, Small Business Relationship Manager
SVP, Cash Management Officer
SVP, Business Banking Officer
Investments & Insurance:
Frederick C. “Eric” Brose
VP, Financial Designer, Fidelity Bank
Financial Advisor, Infinex Investments, Inc.